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Client Technology

One of the key tenets of BCW Group’s service is transparency. As such, we have invested heavily in our in-house development team to create web solutions which allow our clients to monitor the progress of their recoveries.

Our Online Query Resolution Service (OQRS) enables clients to securely login to view all their live queries in real-time. The technology enables a quicker resolution and turnaround time as the client can input updates directly to our debt collection tool.

Our online audit tool allows our clients to securely view the latest updates, in real-time, on all of their accounts. This site has read only functionality.

In addition, we offer our clients the option of periodic progress reports, which are emailed on the day and time of their choosing from our reportage.server.